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Store Policy

Warranty 

All items manufactured by Vigilante Machine LLC are covered under a 30 day warranty from the date of delivery. 

 

Slides

The warranty will cover the replacement or repair of the original item, to be determined by Vigilante Machine LLC. All slides are custom cut by Vigilante Machine LLC and if no damage has occurred to the slide, then the slide is non refundable. 

 

Manufactured Products

Vigilante Machine LLC will accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of delivery. Quality is all we know, but sometimes things slip through the cracks. If you find a defect or something you're not 100% satisfied with, let us know, and we'll make it right.

 

Job Shop Services 

Vigilante Machine LLC job shop services will be on a "Per Project" bases. Unless discussed prior, all products will will have a 1 week discretion period from the ship date. During the discretion period, please notify Vigilante Machine LLC AS SOON AS you notice an issue and we will work with you on a solution.

 

Cancellation Policy

You may request changes to or cancellations of your order provided the order has not already been processed. Cancellation(s) after the order is/are charged may be subject to a processing fee up to 6%. This reflects the costs that Vigilante Machine LLC pays for merchant servicing fees for your original purchase. Orders that have already been shipped cannot be canceled.

 

Privacy & Safety

Vigilante Machine LLC will never sell or distribute your information. We are firm believers of keeping your identity as private as we can, so we will only collect enough information as needed to process our orders. We use your financial data to verify your qualifications for certain products or services and to bill you for products and services.

 

Payment Methods

• Credit / Debit Cards

• PAYPAL

• Venmo

• Bank Transfers

• ACH

• Cash or check for in person transactions

  

 

DISCLAIMER: “GLOCK” is a federally registered trademark of
GLOCK, Inc. and is one of many trademarks registered by GLOCK, Inc. and GLOCK Ges.m.b.H. Neither Vigilante Machine LLC nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.m.b.H. The use of “GLOCK” on this page is merely to advertise the sale of GLOCK pistols, parts, or components. For additional genuine GLOCK, Inc. and GLOCK Ges.m.b.H products and
parts visit www.glock.com.